2018/2019 Release of Quicken for Mac (Subscription Product) Release Notes
Version 5.13.0, 5.13.1, 5.13.2, & 5.13.3 (10/2019 & 11/2019)
The 5.13 release is focused on report and list window improvements.
New Report Tools
NEW - You can now organize summary and comparison reports by Inflows and Outflows instead of just Income and Expense using the new Cash Flow report customization option under the Advanced tab.
NEW - You can now define what types of transfers to include in Summary and Comparison reports.
NEW - You can now include calculated Realized and Unrealized Gain in Summary and Comparison reports. The Realized Gain category will appear in all reports by default. Customize the report to remove it.
NEW - You can now see all of your report options when you create a Transaction, Summary, and Comparison report. Also, the report title will automatically update as each option is changed.
Category, Payee, Tag, Action, and Security Window Improvements
NEW - You can now search for a category in the Category List window.
NEW - You now have more control over how categories, payees, and tags merge with the new Merge window. The new Merge window allows you to see your number of uses. It also provides you with the ability to define what the final merged name will be.
NEW - You can speed up menu selection in the list windows by right-clicking or Control+clicking to get a contextual menu, making it faster and easier to add or merge list items.
NEW - You can now see the total count of your list items and the number you have selected.
NEW - You can now use Command+N while in the list window to create new payees, categories, tags, actions, or securities.
File Import, Scheduled Transaction, and Other Improvements
NEW - The new macOS Catalina does not allow 32-bit apps to run. This causes the local Quicken 2007 and Quicken Windows file converters to fail. To address the issue, Quicken Mac will now temporarily upload a file to a new cloud-based converter that will convert the file, transfer it back to Quicken Mac for import, and then delete it.
IMPROVED - We changed the way the Twice a Month scheduled transaction frequency worked. Previously, the first day had to be earlier than the second day which could cause past-due instances.
IMPROVED - We changed the way the Twice a Year scheduled transaction frequency worked. Previously, both dates had to be in the same year, but this did not make sense when the starting date was at the end of the year.
IMPROVED - Renaming rules are now grouped under a payee name in the Payees & Rules window.
IMPROVED - We removed the 32-character limit for Payees when a payee name is not associated with Bill Pay.
IMPROVED - Typing the letter P in the check field will automatically set it to PRINT.
IMPROVED The Attachments panel in the register now tells you that a file can be dragged to the panel to add the attachment.
IMPROVED Some payee names contain words such as Check or Withdrawal that could appear in many unrelated transactions. Previously, the option to create a renaming rule was turned off for these words because a rule could accidentally be created that was too broad and renamed too many transactions. Many found this to be too restrictive so now people are given the option to create a rule, but the option is turned off by default.
5.13.1 Fixes
FIXED - Customers running macOS 10.11 El Capitan would sometimes crash when trying to merge payees with renaming rules. This would only occur for customers running macOS 10.11.
If you're running macOS 10.11, which is over four years old, please consider upgrading to a newer version of macOS. We have officially stopped supporting 10.11 but have NOT yet enforced this. At some point, in the not-too-distant future, customers running macOS 10.11 won't be able to upgrade to the latest version of Quicken Mac. Apple makes a number of changes and bug fixes in each macOS release and it's difficult to keep Quicken Mac working reliably on four different versions of the operating system. In addition, we primarily test on the latest two versions of the OS so issues like the one above will be missed from time to time.
5.13.2 Fixes
FIXED - Fixed crashes that could occur on macOS 10.11 El Capitan or 10.12 Sierra.
If you're on macOS 10.11 or 10.12, we encourage you to upgrade to a newer version of macOS for better performance, stability, and security.
5.13.3 Fixes
FIXED - Fixed a crash that would occur for a small group of people when clicking on loans.
FIXED - Fixed more crashes that could occur on macOS 10.11 El Capitan or 10.12 Sierra. One of these crashes occurred when viewing the investment security history list.
If you're on macOS 10.11 or 10.12, we encourage you to upgrade to a newer version of macOS for better performance, stability, and security.
Visit :- Quicken Mac Support Phone Number
Terms and Conditions For Exchanging, Returning or Refunding Quicken Products
Quicken Refund Policies:
The Subscription Release of Quicken (Windows and Mac) and Premium Support subscription: 30-day money back satisfaction guarantee. You can return Quicken or get a refund for the Premium Support subscription for any reason within 30 days and receive a full refund of the purchase price not including shipping and handling fees. You are also entitled to a refund within 30 days of auto-renewal of your Quicken membership.
Note: If you purchased the wrong version of Quicken and just need to exchange it, please contact Quicken Support for assistance.
How do I request a refund?
When and how will I receive my refund?
Refunds for electronically delivered products through Quicken are typically applied to your debit or credit card within 2 - 3 days. If you purchased an electronically delivered product (download) from another retailer, you will receive your refund via a paper check in 3 to 4 weeks.
visit:- Quicken Support Phone Number
Zendesk legal terms update 2019
We are excited to announce that we have updated our Master Subscription Agreement (“MSA”) to improve readability, accommodate our new Zendesk Sell and Zendesk Sunshine Conversations product offerings, and address changes in law.
A summary of the key revisions is below. If you would like more information about our legal terms, please visit our Customers and Partners Website. If you would like more information about our privacy and security practices, please visit our Privacy and Data Protection Website.
For new subscribers, this updated Master Subscription Agreement will become effective on December 2, 2019. For existing subscribers, this is your advance notice that the new Master Subscription Agreement will apply to your use of the services starting January 2, 2020.
For customers that have purchased a subscription to our products through an authorized reseller partner, we have made the equivalent changes to our Reseller Subscription Services Agreement, which are also effective as of December 2, 2019 for new customers and January 2, 2020 for existing customers
.
KEY MSA CHANGES (TERMS):
To improve readability, Zendesk has reorganized our MSA and reduced the number of hyperlinks throughout the agreement.
To avoid requiring customers to manage multiple separate agreements for various Zendesk services, Zendesk has modified our MSA to cover both “Innovation Services” and “Enterprise Services” and clarified related commitments. See below for more information about Zendesk products and services now covered under the MSA.
To assist customers with GDPR compliance, Zendesk has modified the MSA to provide a direct link to Zendesk’s signature-ready Data Processing Agreement.
Zendesk has introduced the term “Confidential Business Information” to better explain Zendesk’s obligations with respect to protecting non-Service Data confidential information exchanged between the parties.
To improve transparency, Zendesk has revised our description of Zendesk Notice of Data Practices (now set forth in Section 16).
We clarified how we handle feature and functionality deprecation to ensure that subscribers will receive commercially reasonable advance notice of any deprecation of any material feature or functionality.
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Apple iPhone SE 2: Renders of Apple's upcoming US$399 "budget" smartphone confirm iPhone 8 design
Have you been waiting for Apple to release another compact iPhone? Well, the dreams and rumours of an iPhone SE 2 have taken a step closer to reality with the publication of OnLeaks renders, an occasion that is typically a sign of a device's impending arrival. While we have moved into a new decade, the iPhone SE 2 remains rooted in the design of 2015 and 2016.
by Alex Alderson, 2020/01/08
Rumours about the iPhone SE 2 have been circulating for years now, with one dating back as far as early 2018. News about the iPhone SE successor has been picking up lately though, culminating in a series of exquisite looking OnLeaks renders. If you are unaware of OnLeaks' pedigree, his renders are almost always on the money and effectively confirm the existence of a device. As has been previously rumoured, the upcoming iPhone is essentially an iPhone 8 with some updated hardware. According to iGeeksBlog, which partnered with OnLeaks for the recent iPad Pro renders too, the iPhone SE 2 will measure 138.5 x 67.4 x 7.8 mm. These dimensions would make the SE 2 0.5 mm thicker than the iPhone 8 and within 0.1 mm of its height and width. Meanwhile, iGeeksBlog claims that the rear-facing camera housing on the SE 2 will protrude by a further 0.8 mm from its glass back.
Another area of commonality between the two devices is their 4.7-inch display. The SE 2 will apparently have an LCD panel too, but we would be surprised if Apple opted for one with a 1,334 x 750 resolution and a 326 PPI like it did with the iPhone 8. There is one external change, though. iGeeksBlog claims that the SE 2 will have a frosted glass back, which may hint at the device having wireless charging capabilities.
Unsurprisingly, there is no headphone jack, but Touch ID returns. Do not expect Face ID, then. The SE 2 will have a single rear-facing camera too, but we expect Apple to borrow a sensor from the iPhone XS or iPhone 11 series here rather than stick with the sensor that it used in the iPhone 8. Finally, the A13 Bionic is rumoured to underpin the SE 2, which would give the device a handy performance boost over the iPhone 8 and the original iPhone SE.
The SE 2 may launch as soon as March and at US$399. Consider the SE 2 a working name for the time being, as there is a possibility that Apple will opt for the iPhone 9 instead. The name iPhone 9 potentially poses problems though, but we shall likely find out more in the coming weeks.
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QuickBooks Live Chat
Topics from recent customer chat windows
My boss invited me to join QB so I can do bank recs at home but it is not working. What
Hi. This is Priyanka here from Krupali's Team from Human Experience. Please let us know
I need a copy of our latest statement
i want to create a payslip for * weeks , because the employee started on **th Sept, but
Quickbooks VAT report display blank, please assist.
I continue to get a "v*error.SUBSCRIPTION-*****" error when trying to update my payment
i am receiving error in filing MTD
we would like to have multiple locations set up under one company for Quickbooks. usin
Hello,*I noticed overtime wasn't clicked on and I need to pay my employees for the over
Hi, when I preview my invoices it doesn’t have my bank details? Can you help with this?
I want to link an employee's payroll to a new account in the GL. Where do I do that?
Hello. I'm getting an error message when I upload my bank statement CSV. The message sa
I was paid by a customer last Tuesday and I still have not seen the. Money in my account
I need to solve an issue with my printer
Help me with my issue
Chatting with QuickBooks Customer Service
Live chat with QuickBooks by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with QuickBooks about. We can usually help ensur
e a better outcome. This is the best way to live chat with QuickBooks because 9,330 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case QuickBooks usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at are used to handling Account Access, Technical Support, Make a Payment, Refund a Charge, Cancel Service and other customer service issues. When you chat with QuickBooks agents, they are most likely chatting with you from their call center located in Westlake, TX or Philippines. Live chat is rarely available 24/7, and this department is open Mon-Fri 5am-6pm PST. It's hard to tell if companies like QuickBooks offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting QuickBooks with GetHuman and keep sharing with others so we can together make customer service less frustrating.
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Summit Hosting Acquires INSYNQ
12/9/2019--Atlanta, GA and Seattle, WA—Summit Hosting, a leader in managed application hosting, announced today that it has completed the acquisition of iNSYNQ’s business assets, as another step in its strategic effort to take cloud computing and Desktop-as-a-Service (DaaS) to a new level.
The transaction reinforces Summit Hosting’s position as one of the largest managed application hosting providers, with a comprehensive suite of cloud solutions for small to medium-sized businesses including QuickBooks, Sage and other managed business application hosting on dedicated servers. The addition of iNSYNQ’s business assets to Summit’s business means increased security, flexibility and stability for iNSYNQ customers.
“We are thrilled to welcome iNSYNQ customers to the Summit Hosting family. Over the past 20 years, iNSYNQ has built an incredible business empowering accounting professionals to do their jobs effectively,” said Stanley Kania, CEO of Summit Hosting, “This transaction continues Summit’s rapid and strategic growth, and expands Summit’s unmatched offerings for accounting professionals and SMBs looking for secure and reliable cloud solutions.”
With Summit Hosting’s dedicated servers, customers can now manage their own resources as well as install and integrate their own applications versus the limited capabilities offered by a shared environment. Customers can still access their applications and files remotely and collaborate with clients and employees from anywhere.
“iNSYNQ customers will have the option to move over to the Summit platform quickly, giving them the increased security, flexibility, and stability of their own dedicated server. Ensuring that former iNYNQ customers are able to now have their own dedicated server is going to be a game changer” Kania further noted that “iNSYNQ customers can also count on an exceptional level of customer service- our support team has a 95% satisfaction rating.”
Summit Hosting will maintain its headquarters in Atlanta, GA and will now have several additional employees throughout Washington state.
About Summit Hosting
Summit Hosting was founded by Stanley Kania and Warren Patterson in 2016 through the merging of myownASP.com and NovelAspect.com. Bringing these companies together and creating Summit Hosting has catapulted the business into becoming a leading cloud hosting provider for QuickBooks and Sage Programs in North America.
Summit Hosting provides cloud hosting services to U.S.-based and international businesses, delivering the highest level of performance, security and customer service. They offer clients dedicated servers in addition to hosting numerous 3rd party applications. Your experience with Summit Hosting begins with a knowledgeable U.S.-based sales team. They work with you one-on-one to understand your business, goals and hosting needs. Once they’ve developed the right solution to meet your objectives, Summit Hosting puts that plan into action with their technical team.
Visit QuickBooks Support Phone Number for more information about Sage and QuickBooks hosting services.
Update: Ongoing And Significant Progress
Update on 7/27 at 7:30am: 96 percent of iNSYNQ customers are back on their desktops, and we're working as quickly as possible to get the remaining four percent over the finish line.
This isn't a matter of prioritization. You all are important to us, and we are getting you all up as quickly as we can.
Here’s what customers can can expect once they are able to login:
Some files, data and applications may not immediately be immediately accessible and/or populate to your account. We are working on getting these restored as quickly as possible, and while it could take up to two weeks to fully populate your applications, we believe it will be much sooner.
While we caught the attack early, the malware was able to encrypt some files – in other words, disabling your ability to open them. With that said, almost no QuickBooks or Sage files have been corrupted. The vast majority of those impacted are small Microsoft Word, Excel, or PowerPoint files. We are currently working to determine if those are recoverable. You might see encrypted files on your desktop with “.megacortex” as an extension- they aren’t available to access. If you need access to those files immediately please check your local backups or contact support.
For the next 30 days, you should backup all of your data directly to your local hard drive.
Last, but not least, we're here to help you through this. At any time you can call our support line at 1-253-857-9410 to help.
Please continue to be on the lookout for your all clear, we’ll continue to communicate.
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